1. Introduction
This Privacy Policy explains how MatchPoint ("we", "us", or "the Bot") collects, uses, and protects your data when you use our Discord bot. We are committed to protecting your privacy and being transparent about our data practices.
2. Data We Collect
The Bot collects and stores the following types of data:
2.1 User Data
- Discord User ID (unique identifier)
- Discord Username
- User Mention (for notifications)
- Discord Role assignments (for rank verification)
2.2 Queue Data
- Queue message IDs
- Queue names and configurations
- List of players in each queue
- Minimum rank requirements
2.3 Game Data
- Game IDs and numbers
- Player lists
- Discord channel IDs (voice and text)
- Game status (active, cancelled, etc.)
- Timestamps (game creation, last update)
- Vote data (who voted, vote results)
2.4 Server Data
- Discord Server (Guild) ID
- Channel IDs where the Bot is used
- Category IDs for game channels
3. How We Use Your Data
We use collected data exclusively for the following purposes:
- Managing queues and matchmaking
- Verifying player ranks for balanced teams
- Creating and managing game sessions
- Tracking votes and democratic decisions
- Monitoring voice channel presence
- Sending notifications to players
- Providing Bot functionality and features
We do NOT:
- Sell your data to third parties
- Use your data for advertising
- Track your activity outside of Bot interactions
- Store message content or chat logs
- Collect personal information beyond Discord identifiers
4. Data Storage and Security
Your data is stored in JSON files on our secure servers. We implement reasonable security measures to protect your data, including:
- Restricted access to storage systems
- Regular security updates
- Encrypted connections
However, no method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.
5. Data Retention
We retain data for the following periods:
- Active Queue Data: Until the queue is deleted by staff
- Active Game Data: Until the game is cancelled or completed
- Completed Game Data: Automatically deleted upon game cancellation
- User Data: Retained only while actively participating in queues or games
When a game is cancelled or a queue is deleted, all associated data is permanently removed from our systems.
6. Your Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have the following data protection rights:
- Right to Access: Request a copy of your data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to data processing
To exercise these rights, please contact us via our Discord server or GitHub repository.
7. Data Deletion
You can request deletion of your data at any time. To have your data removed:
- Leave any active queues you are in
- Contact us with your Discord User ID
- We will remove all your data within 30 days
Note: Leaving an ongoing game will automatically remove your data when the game is cancelled.
8. Third-Party Services
The Bot relies on Discord's API and services. By using the Bot, you are also subject to:
We do not share your data with any third parties beyond Discord's required API interactions.
9. Children's Privacy
The Bot is not intended for use by children under 13 years of age. We do not knowingly collect data from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Bot after changes constitutes acceptance of the updated policy.
11. Contact Us
For questions, concerns, or data requests regarding this Privacy Policy, please contact us:
- Via our Discord support server
- Through our GitHub repository